Frequently Asked Questions (FAQ)
[IMPORTANT] !! Do the alarms work well?
A. We do not directly provide an alarm function.
This is because we cannot match the accuracy of alarms provided by mobile phone manufacturers.
However, the **'Alert' feature will play ** music ** at the set time before your shift, provided your phone is in **ringer mode**.
โผ๏ธ We highly recommend using the
default alarm app provided by your phone manufacturer for wake-up alarms.
This is because we cannot match the accuracy of alarms provided by mobile phone manufacturers.
However, the **'Alert' feature will play ** music ** at the set time before your shift, provided your phone is in **ringer mode**.
default alarm app provided by your phone manufacturer for wake-up alarms.
[Shift Alert] How to set up 'Alert'???
A. โจ Shift 'Alert' Setup
Setup Location:
[ Shift - Shift Type Management - (Select each shift) - Use Alert (ON) ]
** Please be sure to read the section above: '[IMPORTANT] !! Do the alarms work well?'
โผ๏ธ We highly recommend using the
default alarm app provided by your phone manufacturer for wake-up alarms.
Setup Location:
[ Shift - Shift Type Management - (Select each shift) - Use Alert (ON) ]
** Please be sure to read the section above: '[IMPORTANT] !! Do the alarms work well?'
default alarm app provided by your phone manufacturer for wake-up alarms.
[Calendar] Easily move to Today's Date
A. โจ Tap the Calendar Button Twice
To return to today's Calendar view
** Quickly Double tap ๐๐ the ๐ Calendar button
which is on the bottom left of the screen.
To return to today's Calendar view
** Quickly Double tap ๐๐ the ๐ Calendar button
which is on the bottom left of the screen.
[Team] What is the Team???
A. โจ Team(Workplace) Features:
1. Everyone uses the same 'Shift Type'.
2. 'Position/Role' can be placed before the name.
3. There is a Team(Workplace)-exclusive 'Name'.
4. There is a 'Sequence number' allowing flexible positioning on the schedule board.
** Management is possible using standardized 'Shift Types', 'Positions', and 'Sequence numbers' to closely resemble the actual shift schedule.
** Admin privileges (multiple people can be assigned) support efficient and flexible member management.
** Check the detailed information by tapping the **'?'** on the top right of the Team tab screen.
1. Everyone uses the same 'Shift Type'.
2. 'Position/Role' can be placed before the name.
3. There is a Team(Workplace)-exclusive 'Name'.
4. There is a 'Sequence number' allowing flexible positioning on the schedule board.
** Management is possible using standardized 'Shift Types', 'Positions', and 'Sequence numbers' to closely resemble the actual shift schedule.
** Admin privileges (multiple people can be assigned) support efficient and flexible member management.
** Check the detailed information by tapping the **'?'** on the top right of the Team tab screen.
[Shift] What is the Shift Type???
A. โจ The 2 Types of Shift Types
(A Shift Type contains information about the shift display method and shift hours.)
1. There is a ๐ค Individual 'Shift Type'.
2. There is a ๐ฅ Team 'Shift Type'.
The ๐ค Individual Shift Type is managed at:
[ 'Shift' -> 'Shift Type Management' ]
From the moment you join a Team, the Shift Type changes from ๐ค Individual to ๐ฅ Team.
The ๐ฅ Team Shift Type is applied during the period you are affiliated with the Team.
It can be managed at: [ Team - My Team Info - Settings - Shift Type Management ]
** When the ๐ฅ Team Shift Type is in use, the ๐ค Individual Shift Type is deactivated.
** The ๐ฅ Team Shift Type can only be set by members with Admin privileges.
** The ๐ฅ Team Shift Type is applied to all members who have joined the Team.
(A Shift Type contains information about the shift display method and shift hours.)
1. There is a ๐ค Individual 'Shift Type'.
2. There is a ๐ฅ Team 'Shift Type'.
The ๐ค Individual Shift Type is managed at:
[ 'Shift' -> 'Shift Type Management' ]
From the moment you join a Team, the Shift Type changes from ๐ค Individual to ๐ฅ Team.
The ๐ฅ Team Shift Type is applied during the period you are affiliated with the Team.
It can be managed at: [ Team - My Team Info - Settings - Shift Type Management ]
** When the ๐ฅ Team Shift Type is in use, the ๐ค Individual Shift Type is deactivated.
** The ๐ฅ Team Shift Type can only be set by members with Admin privileges.
** The ๐ฅ Team Shift Type is applied to all members who have joined the Team.
Shift Schedule Photos???
A. Although there is an in-app team schedule function,
sometimes you need to check the physical schedule photo.
In that case, saving the schedule photo beforehand allows you to quickly check it anytime, anywhere!
๐ This photo is not shared with anyone else, so feel free to use it.
โผ๏ธ The photo is only saved on the device. It is NOT uploaded.
If the app is deleted, or if existing information is removed (such as by logging out), the schedule photo information will also disappear.
sometimes you need to check the physical schedule photo.
In that case, saving the schedule photo beforehand allows you to quickly check it anytime, anywhere!
๐ This photo is not shared with anyone else, so feel free to use it.
โผ๏ธ The photo is only saved on the device. It is NOT uploaded.
If the app is deleted, or if existing information is removed (such as by logging out), the schedule photo information will also disappear.
Is there a user guide or manual?
A. Yes, you can read the full guide on the homepage or
by clicking on the 'User Guide'** link at the bottom of this page**.
by clicking on the 'User Guide'** link at the bottom of this page**.
[Contact] Where should I contact if I have issues or problems?
Please contact us at calendar@carewokx.com or wokx@carewokx.com, and we will do our best to assist you.